Office administrators manually entered KYC document information into the Hospital Information System (HIS) causing data errors, operational inefficiencies, and decreased patient satisfaction.

To comply with government regulations and automate data processing for financial documents, such as cheques and manage data validation for their in-patient invoice payment, the client needed a customized implementation of Docketry.

The need for a tailored solution was critical to streamline processes, ensure compliance, and enhance accuracy in managing KYC and financial documents.