The Benefits of an intelligent document processing System for Your Business
In many document-heavy industries, businesses spend around 35% of time and resources on data entry, error correction, and other document-related activities. Intelligent document processing has revolutionized how businesses deal with raw unstructured data in complex documents. IDPs help businesses take advantage of data in complex documents, converting them to usable data for advanced analytics, decision-making, and gaining a competitive edge in the market. What is intelligent document processing? Intelligent document processing(IDP) uses advanced AI/ML models to capture data from documents and convert it into structured data formats for future processing. IDP solutions use technology like artificial intelligence, machine learning, computer vision, optical character recognition, and intelligent character recognition. IDPs do not just extract data from documents, they use human-like intelligence to understand the documents and natural language recognition for context recognition. IDPs identify the document type, classify them and use the right algorithms to extract the data and convert it into the required format. In addition, they also use supervised or unsupervised learning to improve performance with every document. They go beyond simple OCR and help you do more with the documents. How can your business benefit from an IDP system Some industries are heavily dependent on documents and face a multitude of issues in processing and managing them. Digitizing data in documents is a great challenge due to non-standardized and complex forms, thousands of document variations, handwritten texts, errors and bad data, and resources and time required for manual processing. This results in productivity loss, longer turnaround times, delays in decision-making, and lesser customer satisfaction. With intelligent document processing, businesses can handle different types of complex documents with ease and process them with high accuracy within seconds. Let’s explore how IDPs solve industry-specific document processing challenges and drive business outcomes, Why is intelligent document processing better than other processing methods? The table below offers a comparison of intelligent document processing technology with manual processing and legacy processing solutions. It can be noted how IDPs use AI/ML to enhance human capabilities and improve productivity while saving time, resources and cost. How IDP solutions solve industry-based document challenges The table below offers a comparison of intelligent document processing technology with manual processing and legacy processing solutions. It can be noted how IDPs use AI/ML to enhance human capabilities and improve productivity while saving time, resources and cost. Insurance The insurance industry is one of the sectors that primarily rely on documents in various forms in all departments. From customer onboarding to claims settlement, every stage requires data from multiple document types to make decisions. Manual processing can introduce errors, and cause delays which can lead to false assumptions, a longer time for claims settlement, and customer dissatisfaction. The time and cost required for manual document processing in different stages are very high. IDPs can help automate document workflows in the insurance industry and do faster, more accurate, and more reliable data processing with minimal or no human intervention. The common use cases for IDPs in insurance industries are for Customer onboarding When onboarding a new customer, there are many documents involved from policy forms and contracts to medical certificates and IDs. Manual processing can be extremely lengthy but with IDP solutions, you can complete the onboarding process in minutes. Claims processing Processing insurance claims involve documents like claim forms, supporting documents, certificates, and medical documents. Validation of insurance claims is also a major step in the process. IDPs can simplify the entire claims processing and validation stage. Bulk data entry At times of natural disasters or mishaps or in certain seasons, there might be many insurance claims coming all at once. IDPs can do bulk document processing and easily extract data from complex multipage documents and feed it to downstream systems. KYC processing Identity document processing is an important part of insurance policy and claims management. IDP solutions can process multiple kinds of IDs like driver’s licenses, passports, etc, and verify and validate the information. Claims automation IDPs can help automate document workflows in the insurance industry and do faster, more accurate, and more reliable data processing with minimal or no human intervention. This will help in faster claims settlements and increased customer satisfaction. Invoice processing Invoices play an important role in the insurance industry and are different from typical business invoices. Processing invoices is a crucial task in the insurance sector and IDPs can help insurance firms process invoices of different categories with high accuracy. Mailroom automation Insurance companies deal with thousands of emails every day and with mailroom automation, IDPs read, understand, and extract information from emails and attached files and feed them into the database. Fraud detection Fraudulent claims are a major challenge in the insurance industry. Fraud detection involves identifying anomalies in insurance documents and intelligent document processing software can validate data like signatures for fraud detection. Data collation and analytics The scale of documents processed in the insurance industry can be intimidating. Insurance industry deal with big data which can be leveraged for advanced analytics and decision-making. IDPs help convert data from complex documents to standardized formats and create centralized data repositories that can be used for analytics. Risk profiling In order to accurately assess the level of risk associated with insuring an individual or entity, insurance companies typically require a variety of documents that provide information about the applicant’s background, financial situation, and other relevant factors. IDPs can help in extracting valuable information from documents to conduct risk assessments and risk profiling. Healthcare Hospitals and other healthcare providers deal with a number of documents every day. Healthcare workers deal with physical documents and electronic records for multiple patients and processing speed and efficiency are of utmost importance for providing the best patient care. Automating some of the document processes and workflows with intelligent document processing can significantly save time and effort in healthcare. Compliance and privacy are also very important in the healthcare industry and IDPs help achieve security and compliance goals while helping to manage patient records efficiently. The common use cases for









