Turn Service
Quality Into Your
Superpower
Customers don’t just buy products. They buy trust. Build Trust with Docketry
It’s time for service operations that deliver excellence, powered by Docketry agents that never sleep, never miss, and never let quality drop.
Meet Your Service Quality Command Center: The Agentic AI Stack
Designed for Chief Customer Officers, Service Heads, and Operations Leaders who want to move beyond reactive firefighting.
ExtractIQ
Capture and structure every customer interaction, SLA record, and feedback loop, giving you a single, reliable source of truth for service quality.
NeuroDesk
Ask any question: “Which region is missing SLAs?” “What’s causing repeat complaints?” AI agents surface root causes and service insights instantly.
OpsIQ
Orchestrate escalations, ticket routing, approvals, and performance checks across systems. Ensure nothing slips through the cracks.
CASIE
Chat your way to resolution. Command investigations, trigger follow-ups, and generate real-time service quality dashboards.
From Friction to Flow
From faster resolutions to standardized processes, proactive issue detection, and audit-ready workflows, intelligent automation transforms friction into flow, so your teams can deliver consistent, trusted service at scale.
01
Resolve Faster
Slash response and resolution times by automating repetitive checks and escalations.
02
Deliver Consistency
Standardize service processes across teams, regions, and channels.
03
Boost Customer Trust
Detect issues early, fix them proactively, and improve CSAT without adding headcount.
04
Stay Audit-Ready
Prove compliance with service-level commitments—instantly, every time.
From the Frontlines
With Docketry’s agentic AI, service teams achieve faster resolutions, fewer errors, and higher customer trust, turning everyday operations into a strategic advantage.
By deploying agentic AI, we automated 70% of service escalations, reduced SLA breaches by 40%, and cut resolution times nearly in half. Our customer trust scores jumped, and our teams finally had space to focus on delivering premium experiences.
Vice President
-Customer Experience, Global Retail Enterprise
End-to-End Automation
From ticket intake to resolution tracking. Manual tasks are minimized, and service delivery becomes seamless and reliable across all teams and channels.
Rapid Time-to-Value
Deploy in weeks, optimize in days. With prebuilt AI agents and proven workflows, deployment happens in weeks, not months, and optimization begins almost immediately.
Enterprise Security
Security can’t be an afterthought. Docketry is SOC2, GDPR, and HIPAA-ready, ensuring every interaction, escalation, and record is secure, compliant, and auditable by design.
Outcome-Driven
Automation is only valuable if it delivers results. Docketry is proven to lift customer satisfaction, reduce churn, and drive loyalty, without compromising on your security.
Why Service Leaders Choose Docketry
Docketry empowers customer service teams with agentic AI that automates operations, boosts efficiency, and drives measurable outcomes. From faster resolutions to enhanced customer trust, every action is designed to create impact.
Your customers expect excellence, every interaction, every channel, every time. With Agentic AI, you can finally deliver it, at scale.
Join the next wave of leaders choosing agentic AI to transform work.
Next-generation AI platform that
transforms documents into actionable
intelligence at enterprise scale.