A renowned bank in the US enhanced customer satisfaction with a fast and easy onboarding process with Docketry
A leading bank in the US brought down document processing time for customer onboarding from 45 minutes to less than 1 minute with Docketry and improved customer satisfaction
Challenge
Dependency on manual processing of KYC documents and onboarding forms
Document processing took about 45 minutes per application
Delayed customer onboarding due to lengthy processing time
6000+ customers onboarded every month
Low operational efficiency and customer satisfaction